1. You need to call the office at least 24 hours before your intended pickup time.
2. If you are capable of riding the fixed route and live less than 1/4 mile from an existing bus route you may not be eligible to ride
   Dial-A-Ride.
3. If you are capable of riding the fixed route you may be transferred to the fixed route to carry you further to your destination.
4. You need to be ready 15 minutes ahead, of your scheduled pick up time. The driver will wait only 5 minutes from time of arrival. If you do not ride the Dial-A-Ride it will count as a "no-show".
5. The Dial-A-Ride can be up to 15 minutes late from your scheduled pick up time. Keep this in mind when scheduling a ride.
6. This is a curb-to-curb shared-ride service provided through advance reservations. If you need additional assistance of any nature,
   on or off the bus, or into and from your destination, you should arrange to have an attendant accompany you.
7. If you have an oversized mobility aid, transportation may or may not be available.
8. Carry-on items should be limited to only those you can manage without assistance. No packages or equipment may block main aisle.
9. Drivers are not responsible for making changes to your itinerary. You must call the office to arrange new, change, or cancel travel plans.
10. If you must cancel your trip, you must call the office at least one hour prior to scheduled pick-up time.
    Failure to comply will result in a "no-show"
11. If you plan intermittent stops during your travel, you must have advance reservations for drop off and pick-up times. Drivers
    will not wait for passengers at intermittent stops.
12. If you need to transport your pet, a commercial carrier is required.

If you have any questions regarding Dial-A-Ride Service call 875-9418 or 642-9418. **