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Dial - A - Ride "No-Show" Policy Web Page Effective Date; April 1, 1997 No Show:A No-Show is defined as a failure to be present at the requested pick-up location, for Dial-A-Ride services; without notifying Pacific Transit System of a cancellation at least one hour prior to the scheduled pick-up time.Excessive No-Shows: Excessive No-Shows are defined as three (3) No-Shows within a ninety (90) day period **Policy: Upon recording the third No-Show, within the ninety (90) day period, Pacific Transit System will contact the person by phone and by letter. The person will be advised that a fourth No-show will result in suspension of service. A copy of the letter will be sent to any sponsoring agency or appropriate third party if the individual has a disability or impairment that prevents them from reading or understanding the contents and implications of the letter If you have any questions regarding this policy please contact our office at 875-9418 or 642-9418 ** |
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